SPARK Care Coordinator
Your SPARK Care Coordinator can help navigate your insurance coverage, co-pay assistance options, and medication shipments.
To speak with your SPARK Care Coordinator, call 1-855-4KORLYM (1-855-456-7596).
Getting your medicine
Support Program for Access and Reimbursement for Korlym® (SPARK)
Korlym is not available at your local retail pharmacy
It is only available through a specialty pharmacy called SPARK, which will send Korlym directly to your home.
Support Program for Access and Reimbursement for Korlym (SPARK)
Upon starting treatment with Korlym, you will have access to a SPARK Care Coordinator and a SPARK Pharmacist. These specialists are here to support you throughout treatment with Korlym.
SPARK Pharmacist
Your SPARK Pharmacist is exclusively dedicated to supporting people who take Korlym and is on call 24/7. They will call to review your medication list and important information about Korlym. They can answer questions about drug interactions, side effects, and how Korlym can help.
To speak with your SPARK Pharmacist, call 1-855-4KORLYM (1-855-456-7596).
Please tell your SPARK Care Coordinator or Pharmacist about any planned medical procedures, surgeries, or medication changes that may happen during treatment with Korlym.
Steps to get your medicine
Your healthcare provider fills out a SPARK form and faxes it to the SPARK Pharmacy. This form serves as your Korlym prescription.
Your SPARK Care Coordinator verifies your insurance benefits and, if needed, will research and review your eligibility for additional coverage options. This includes the Korlym Co-Pay Assistance Program, the Korlym Patient Assistance Program for qualifying patients, and no-cost Korlym for eligible patients who are seeking reimbursement approval, have no insurance, or have been denied coverage.
Following this benefit verification, you may be referred to independent organizations that may provide you with alternate funding, if needed. It’s important to let your SPARK Care Coordinator know if your insurance changes at any time.
Once coverage has been established, your SPARK Care Coordinator will call you to schedule your first delivery of Korlym. During this call, they will transfer you to a SPARK Pharmacist to discuss important information about Korlym and review other medications you may be taking for any potential drug interactions.
Your SPARK Care Coordinator will call you every month to schedule your next delivery of Korlym. They will also check to see if you have any medication or insurance updates.
Please note: Korlym cannot be shipped unless your SPARK Care Coordinator confirms your medication delivery with you each month. It’s important to let your SPARK Care Coordinator know if your insurance changes at any time.
Your SPARK Pharmacist is on call 24/7 if you or your healthcare providers have any questions about treatment or if you have any medication changes.
If you consented to one-on-one support, your Patient Advocate will call you to check in. If you have not connected with a Patient Advocate and would like to speak with one, call 1-855-295-9969 or sign up.